What to expect

What to Expect at Orlando Recovery Center

Starting addiction treatment can be life-changing. Learn what to expect so you can confidently begin rehab and get your life back.

Checking In to Inpatient Rehab

Admission times are scheduled when you call to ensure each person receives the full attention of our care team upon arrival. A late arrival may cause a wait time.

Each resident must agree to a search of their person and belongings upon arrival to ensure the safety and sobriety of all patients. During this search, staff collects things not permitted during treatment and stores them safely and securely until you finish your stay. Additional random searches may be conducted throughout your time at Orlando Recovery Center.

COVID-19 Notice

Orlando Recovery Center is taking proactive steps to ensure the health and safety of all patients, employees and communities we serve. We are following the most recent CDC guidelines for controlling the spread of COVID-19, including testing, face masks and enhanced sanitation protocols.

Our Treatment Process

Patients at Orlando Recovery Center begin in a rehab program that best suits their needs, then may step down to lower treatment levels as they progress through their plan. Recovery often starts with a medical detox, followed by inpatient or outpatient care.

Length of Stay

How long you stay may depend on your program, customized treatment plan, recovery progress and insurance coverage. Patients may generally receive:

  • Medical detox for 5–7 days
  • Inpatient care, including medical detox for 14–28 days
  • Total stay including PHP and IOP care is 35–60 days

Will I be forced to stay in treatment? 

We encourage all patients to finish their treatment plan entirely, as leaving medical care too soon can lead to relapse and overdose. However, patients can choose to leave rehab at any time, even against medical advice, as long as they are not a danger to themself or others. 

Living at the Facility

Once you’ve decided to start treatment at Orlando Recovery Center, it’s time to plan your stay.

What to Pack

This packing guide ensures you have everything you may need while you’re with us, so you can focus on what’s really important — healing.

Travel Arrangements

Wherever you’re coming from, our Recovery Advocates ensure you get to our facility safely and on time. You can plan your travel on your own, or we can help you schedule arrangements. We can also arrange pick-up to and from the airport, bus stations or train stations.

Sleeping Arrangements

Rooms at Orlando Recovery Center offer a comfortable resting place for your treatment. They are shared with one other patient, which can foster critical fellowship during a difficult time. Each room has a sink and an adjoining bathroom. The number of residents in each room may depend on your recovery stage and care needs.

Food & Nutrition

Our facility offers a full cafeteria with meals our onsite chef prepares. A few breakfast, lunch and dinner options will typically be offered. Each delicious and nutritious meal is designed to bolster patients’ physical and mental health as they heal. Snacks are also provided. No outside snacks or meals are permitted in the facility. Please let us know if you have any food allergies or dietary needs so we can accommodate you.

Housekeeping & Laundry

While staff assist with laundry needs during inpatient levels of care, patients in the PHP and IOP are responsible for cleaning and doing their laundry to nurture independence and accountability. Some housekeeping services like linen changes are provided.

Phone Policy

Cell phones are securely stored upon arrival for the safety and privacy of all patients. This also helps patients focus on recovering by avoiding distractions and keeping their stay confidential. After 72 hours without calls, patients may use the facility phone with their therapist present.

Smoking Policy

Residents at Orlando Recovery Center may take designated smoke breaks periodically. You must bring enough unopened cigarettes, vape or tobacco products (no black and milds, pipes or cigars) for your entire stay if you smoke. Vapes and e-cigarettes must be disposable and labeled as Pure Nicotine with no additional additives. All smoke, vape, and tobacco products must be new and unopened upon arrival at the facility. Products may be offered during your treatment to help you quit smoking. Please note: patients under 21 cannot purchase vape tobacco products during their stay. Our staff cannot provide or buy vape or tobacco products for patients under 21.

Family Visits & Therapy

During treatment, rebuilding relationships with loved ones is essential. Some may benefit from long-distance or virtual family treatment, while others may need in-person visits. Family therapy visits are provided as clinically appropriate.

Offsite Visits

While treatment occurs at our Orlando facility, offsite opportunities, including additional support group meetings and recreational therapies, may be available. Your care level and medical needs determine your eligibility for offsite visits.

Ask Our Recovery Advocates

Our Recovery Advocates can answer your questions about our addiction treatment programs and life at Orlando Recovery Center.

Let your intake coordinator know you want to speak to a Recovery Advocate when you call.

Attending Outpatient Rehab

If you’re starting treatment in online outpatient care, you’ll receive a few emails from us. One will welcome you to Nobu, our online mental wellness app, asking you to create your account. The second will ask you to fill out electronic treatment consent forms and the third will confirm your upcoming in-person appointment(s).

Insurance and Your Obligation During Treatment

Most health insurance plans require you to pay out-of-pocket costs to access your healthcare benefits (collectively known as the “Patient Responsibility”). Your individual Patient Responsibility will differ.

An intake coordinator will discuss your Patient Responsibility with you upon admission or when you are medically stable. They will explain your deductible due during admission and that the co-insurance amount and out-of-pocket cost will be billed and paid for once services are complete. Onsite financial counselors will review your financial responsibility again during treatment with case managers who can help you explore FMLA and short-term disability.

You are responsible for inquiring with your insurance provider before admittance at Orlando Recovery Center to ensure you understand your benefits plan. Please note your insurance policy may not be a “participating provider” with Orlando Recovery Center. You are responsible for all non-covered and out-of-pocket costs associated with your treatment stay.

Nobu, Your Mental Wellness App

We’ll introduce you to the Nobu app during your stay with us. You can use Nobu to strengthen your mental health and connect with your therapist after rehab.

Your Privacy Is Important to Us

Orlando Recovery Center recognizes your privacy rights. We hold each person’s confidentiality in the highest regard.

Upon arrival at Orlando Recovery Center, each patient can complete all required information releases, allowing staff to discuss important information with necessary others for continuity of care. No information will be disclosed to any party without the patient’s prior written consent, following all HIPAA guidelines and requirements.

Ready to start your recovery journey?

We’re available to answer questions, verify your insurance benefits and schedule customized treatment that works for you.

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What To Expect

When you call our team, you will speak to a Recovery Advocate who will answer any questions and perform a pre-assessment to determine your eligibility for treatment. If eligible, we will create a treatment plan tailored to your specific needs. If The Recovery Village is not the right fit for you or your loved one, we will help refer you to a facility that is. All calls are 100% free and confidential.

All calls are 100% free and confidential.