Learn About Our Walk-In Process

Navigating the MISSION Act Community Care Program for Rehab Financing

Medically Reviewed

Up to Date

This article was reviewed by a medical professional to guarantee the delivery of accurate and up-to- date information. View our research policy.

Last Updated - 06/21/2024

View our editorial policy
If you or a loved one is struggling with addiction, help is available. Speak with a Recovery Advocate by calling (855) 771-1581 now.

Key Takeaways

  • The MISSION Act, passed on June 6, 2018, aims to provide veterans with convenient healthcare access within the VA’s community care network.
  • Eligibility for community care under the MISSION Act is based on several factors, including the availability of VA services, wait times, and distance to VA facilities.
  • Veterans seeking rehab financing must be approved by the VA and meet specific eligibility criteria outlined in the Veterans Affairs fact sheet.
  • Rehabilitation facilities must meet the VA’s quality standards and be part of the Community Care network to serve veterans under the MISSION Act.
  • To apply for the MISSION Act Community Care Program, veterans must confirm eligibility, seek VA approval, find a community provider, schedule an appointment, and attend the appointment.
  • Essential documentation for the MISSION Act application includes proof of military service, identification documents, medical records, proof of residence, financial information, and insurance details.
  • The MISSION Act covers a comprehensive range of rehab services, including inpatient and outpatient care, substance use disorder programs, and PTSD treatment.
  • Challenges in the MISSION Act Community Care Program include managing costs, dealing with rejections, and navigating waiting periods for care.
  • Veterans can appeal rejections under the MISSION Act by reviewing the notice, gathering supporting documentation, filing an appeal, and seeking assistance from VSOs.
  • Managing waiting periods effectively under the MISSION Act involves tracking waiting times, documenting communication, understanding rights, and seeking assistance when necessary.

Comprehensive Overview of the MISSION Act

The MISSION Act, officially passed on June 6, 2018, represents a significant legislative effort to revamp and strengthen the healthcare system for America’s veterans through the Department of Veterans Affairs (VA).

Enhancing Access to Healthcare

The act’s primary goal is to provide veterans with more convenient access to healthcare by allowing eligible individuals to seek care within the VA’s community care network. This change is designed to ensure timely and high-quality medical services, addressing the critical needs of veterans who may otherwise face challenges in receiving care.

Expanding Eligibility Criteria

One of the key components of the MISSION Act is the expansion of eligibility criteria for veterans seeking to utilize community care programs. This expansion allows for a broader range of healthcare providers to become a part of the VA’s network, thus facilitating easier appointment scheduling and potentially reducing wait times for treatment.

Emphasis on Comprehensive Care

The act also emphasizes the importance of delivering efficient and comprehensive care, with a focus on improving the overall healthcare experience for veterans.

Ongoing Evaluation and Stakeholder Involvement

Since its implementation, the MISSION Act has been subject to ongoing evaluation to identify and address any gaps in its effectiveness. Stakeholders, including veteran service organizations like DAV, Paralyzed Veterans of America, and Veterans of Foreign Wars, have been actively involved in monitoring the rollout and impact of the act.

Resources for Further Information

For more detailed information about the MISSION Act and its implications for veterans’ healthcare, please refer to the VA’s official fact sheets and the MISSION Act progress reports

Eligibility for the MISSION Act Community Care Program

The MISSION Act Community Care Program was established to provide Veterans with more convenient access to high-quality health care, either through VA facilities or community providers within the VA’s network.

Eligibility Criteria

To be eligible for community care, Veterans must meet specific criteria. Firstly, they must receive approval from the VA before they can obtain care from a community provider. Additionally, Veterans need to be enrolled in VA health care or be eligible for VA care without the need to enroll.

Determining Eligibility

Eligibility is determined based on several factors, including the unique health needs and circumstances of the Veteran. Furthermore, certain modifications from the Veterans Choice Program (VCP) have been incorporated into the MISSION Act.

Transitional Provisions

Veterans who were eligible for the VCP and lived more than 40 miles away from the nearest full-service VA facility as of June 6, 2018, may continue to be eligible under the MISSION Act.

Access to Addiction Treatment

For Veterans seeking addiction treatment, the MISSION Act can facilitate access to community providers when specific criteria are met, potentially covering addiction services.

Initiation Process

To initiate the process, Veterans must first make an appointment at the VA to assess eligibility. Upon authorization, they can either find an approved provider or receive assistance from VA staff to do so. The VA will then handle the referral process to the chosen provider.

Eligibility Criteria for Veterans Under the MISSION Act

Under the MISSION Act, veterans seeking rehab financing must meet specific eligibility criteria.

VA Approval and Enrollment Requirements

Veterans must receive VA approval before obtaining care from a community provider, and they must either be enrolled in VA health care or be eligible for VA care without needing to enroll.

Six Criteria for Eligibility

The Veterans Affairs fact sheet outlines the six criteria for eligibility, which include:

  1. Lack of Access at Local VA Facility
  • Veterans must be unable to receive the care they need from a local VA facility due to a lack of available specialists, long wait times, or an excessive distance to the nearest VA facility.
  1. Specific Medical Condition
  • There must be a specific medical condition that necessitates seeking care outside the VA system.
  1. Grandfathering Provision
  • Veterans may be ‘grandfathered’ into the MISSION Act if they were eligible under the Veterans Choice Program, particularly if they lived more than 40 miles away from the nearest full-service VA facility as of June 6, 2018, and still meet this requirement.

Equity in Access

Additionally, the VA works to ensure equity in access to care and benefits, as outlined in the 2024 Equity Action Plan.

Contacting the VA for Assistance

Veterans are encouraged to contact the VA for assistance in understanding their eligibility and the application process for community care under the MISSION Act.

Criteria for Rehab Facility Eligibility Under the MISSION Act

Rehabilitation facilities seeking to serve veterans under the MISSION Act must adhere to specific eligibility criteria to be part of the VA’s Community Care network.

Eligibility Requirements for Facilities

To be eligible, facilities must:

  1. Offer Specialized Medical Services
  • Offer medical services that are not available through VA facilities, addressing the unique needs of veterans.
  1. Participation in the VA’s Network
  • Be part of the VA’s Community Care network, which involves meeting the VA’s standards for quality and coordination of care.
  1. Appointment Wait Time
  • Ensure that the average wait time for healthcare appointments does not exceed the VA’s threshold, thereby offering quicker access to care.
  1. Location Accessibility
  • Be located within an accessible distance for veterans, considering the changes in distance criteria based on driving time rather than just mileage.
  1. Structured Environment for Recovery
  • Provide a structured environment conducive to recovery, with programs tailored to veterans’ specific rehabilitation needs.

Vetting Process and Approval

Facilities must undergo a vetting process to ensure compliance with these criteria. Once approved, they can offer services to veterans who have received authorization for community care.

Maintenance of Standards

Facilities must maintain high standards to remain eligible and continue providing essential care to veterans under the MISSION Act.

Step-by-Step Guide to Applying for the MISSION Act Community Care Program

The MISSION Act Community Care Program is a significant initiative by the Department of Veterans Affairs (VA) to provide veterans with more convenient access to healthcare services.

Step 1: Confirm Eligibility

Check if you are enrolled in VA health care or are eligible for VA care without the need to enroll. Approval from the VA is required before obtaining care from a community provider.

Step 2: Seek VA Approval

Make an appointment at your local VA facility, where eligibility for community care will be determined. VA staff can assist in verifying if you meet the eligibility criteria.

Step 3: Find a Community Provider

If authorized for community care, search for an approved provider within the VA’s network or request assistance from the VA to locate a suitable provider.

Step 4: Schedule an Appointment

Once you have selected a provider, schedule an appointment and inform the VA. The VA will then coordinate with the provider and send a referral to both you and the provider.

Step 5: Attend Your Appointment

Go to your scheduled appointment with the community provider, knowing that the VA is supporting your care through the MISSION Act.

Contacting the VA for Assistance

For any assistance or more information about the application process, veterans can contact the VA directly. The MISSION Act aims to streamline healthcare services for veterans, ensuring timely, high-quality care, and reducing barriers to access.

Essential Documentation for the MISSION Act Community Care Program Application

To apply for the MISSION Act Community Care Program, veterans must prepare a comprehensive set of documents that verify their eligibility and support their application.

Proof of Military Service

This includes documents such as the DD214 or other discharge papers that confirm the veteran’s service history.

Identification Documents

A government-issued photo ID, like a driver’s license or passport, is necessary for identity verification.

Medical Records

Relevant medical documentation that outlines the veteran’s health condition and the need for rehabilitation services.

Proof of Residence

Documents verifying the veteran’s address, such as utility bills or a lease agreement.

Financial Information

To assess financial eligibility, veterans may need to provide recent tax returns, income statements, and other relevant financial records.

Insurance Information

Details of any health insurance policies held by the veteran, including Medicare or private insurance.

Checking with the VA

It’s imperative for veterans to check with the Department of Veterans Affairs (VA) for a complete and updated list of required documents, as the specifics may vary based on individual circumstances and policy updates.

Guide to the MISSION Act Application Submission Process

The application submission process for the MISSION Act Community Care Program is a critical step for veterans seeking rehab financing. While specific details about the MISSION Act application process are not provided in the user research, we can infer from similar government and scholarship application processes that the submission typically involves several key steps.

First, applicants must ensure they meet all eligibility criteria. Then, they would likely need to gather and prepare necessary documents, which may include personal identification, medical records, and proof of military service.

Submission Process

Applications are expected to be submitted through an online portal managed by the US Department of Veterans Affairs (VA). This system would ensure a secure and efficient means of handling applications. Applicants should visit the official VA website or contact a VA office for guidance on accessing the application portal. In some cases, there might be an option to submit applications in person at a local VA office, but online submission is often preferred for its convenience and speed.

Submission Guidelines

It is important for applicants to pay close attention to submission deadlines and to ensure that all parts of the application are completed accurately. After submission, applicants may receive a confirmation of receipt and should be able to track the status of their application through the online portal.

Additional Assistance

For further assistance, veterans can contact a VA representative or a Veterans Service Organization (VSO) for support throughout the application process.

Coverage Scope of the MISSION Act for Rehab Services

The MISSION Act, enacted to improve healthcare access for veterans, includes a range of covered rehab services. This legislation replaced the Veterans Choice Program (VCP), expanding the ability of veterans to receive care from community providers. 

Types of Covered Rehab Services

The types of rehab services covered under the MISSION Act are comprehensive and designed to address the multifaceted needs of veterans. These services include:

  • Inpatient and residential care, providing a structured treatment environment for those requiring intensive support.
  • Outpatient mental health care, which includes therapy sessions and other mental health services that can be accessed without an overnight stay.
  • Programs for substance use disorders, offering specialized treatment for addiction and related issues.
  • Psychosocial and recovery support services, aimed at helping veterans reintegrate into society and maintain their recovery.
  • Evidence-based therapy, which refers to treatments that have been scientifically tested and proven effective.
  • PTSD treatment, targeting the unique challenges faced by veterans with post-traumatic stress disorder.

Eligibility Determination and Access

Eligibility for these services under the MISSION Act is determined through an initial appointment at the VA. Once authorized for community care, veterans can seek approved providers to begin their treatment journey. For assistance with the process, veterans can contact the VA directly.

Inpatient Rehab Services Coverage Under the MISSION Act

The MISSION Act, established to enhance healthcare services for veterans, includes provisions for inpatient rehabilitation services. This critical component of the Act allows veterans to access necessary rehab services, particularly when such services are not readily available through the Veterans Affairs (VA) facilities.

Covered Inpatient Rehab Services

Under the MISSION Act, inpatient rehab services that may be covered include a range of treatments for substance use disorders, mental health conditions, and comprehensive psychosocial support.

Eligibility and Access

Veterans seeking inpatient rehab services under the MISSION Act must meet specific eligibility criteria, which may include factors such as the distance from VA facilities and wait times for care. Once eligibility is confirmed, veterans can receive care from community providers approved by the VA. This expansion of access is a significant shift from the Veterans Choice Program, offering more flexibility and potentially quicker access to inpatient care.

Payment Policies and Rates

The Centers for Medicare & Medicaid Services (CMS) plays a role in determining payment policies and rates for inpatient rehabilitation facilities (IRFs). For the fiscal year 2024, CMS has updated the prospective payment rates for IRFs, which could influence the coverage of inpatient rehab services under the MISSION Act. These updates include a market basket update and changes in the outlier threshold, which may affect the overall financing of inpatient rehab services for veterans.

Understanding Benefits and Application Process

It is essential for veterans to understand the scope of services covered and the process of applying for these benefits under the MISSION Act. This understanding will enable them to effectively navigate the system and receive the comprehensive inpatient rehab services they need for recovery.

Outpatient Rehab Services Coverage Under the MISSION Act

The MISSION Act has significantly expanded access to outpatient rehab services for veterans, ensuring that those who have served the country receive the care they need.

Medicare Coverage for Intensive Outpatient Program (IOP) Services

Starting January 1, 2024, the Consolidated Appropriations Act of 2023 has established Medicare coverage and payment for Intensive Outpatient Program (IOP) services for individuals with mental health needs when furnished by hospital outpatient departments. This aligns with the MISSION Act’s commitment to providing comprehensive outpatient care to veterans.

Range of Rehabilitative Support

Under the MISSION Act, outpatient services now include a range of rehabilitative support, particularly for musculoskeletal care. They are subject to foundational layer measures to ensure quality and consistency of care.

Interoperability Requirements

The Centers for Medicare & Medicaid Services (CMS) have also addressed interoperability, requiring that occupational therapy and physical therapy providers implement technologies that enable secure information exchange, which is critical for integrated veteran care.

Compensation for Outpatient Cardiac Rehabilitation Services

The MISSION Act ensures that outpatient cardiac rehabilitation services are compensated at 100 percent of the Outpatient Prospective Payment System (OPPS) rate for off-campus services. This is a significant step forward in recognizing the importance of cardiac rehab and providing adequate funding for it.

Integration of Behavioral Health Services

With the integration of the IOP services under Medicare, veterans will have access to essential behavioral health services, marking a critical improvement in the scope of benefits available to them.

Importance of Staying Informed

Providers must stay informed about the latest CMS rules, as these directly impact the services they can offer under the MISSION Act. For instance, the CY 2024 Medicare Hospital Outpatient Prospective Payment System and Ambulatory Surgical Center final rule includes specific details on physician certification requirements, coding, billing, and payment rates under the IOP benefit. This information is essential for ensuring that veterans receive the appropriate care and that facilities are properly reimbursed.

Addressing Challenges in the MISSION Act Community Care Program

The MISSION Act, designed to streamline access to care for veterans, may present certain challenges when seeking rehab financing. Understanding and navigating these challenges is crucial for veterans who require timely and appropriate care.

Policy and Budget Evaluations

The Act has expanded community care options, but with this expansion comes the need for careful policy and budget evaluations to ensure the program’s sustainability. Managing the increased costs associated with community care may lead to VA implementing cost controls or adjusting access to community care. As such, veterans might face restrictions or increased cost-sharing when seeking external rehab services due to managing increased costs.

Dealing with Rejections

Another potential challenge is dealing with rejections of coverage or services under the MISSION Act. Veterans must be prepared to engage in the appeals process and understand the necessary steps to contest such decisions.

Managing Waiting Periods

Managing waiting periods can be a significant hurdle. The Act provides six pathways for community care, but veterans must navigate these options within the VA’s access standards and may experience delays in receiving care for complex conditions.

Staying Informed

It is important for veterans to stay informed about the MISSION Act’s provisions, eligibility criteria, and the application process to mitigate these challenges. Staying connected with VA resources, such as helplines and VA news updates, can provide veterans with the latest information and support needed to access the care they deserve.

Appealing Rejections Under the MISSION Act

Veterans seeking community care through the MISSION Act may sometimes face rejections of their requests for services. Understanding the appeals process is crucial for veterans who believe their care should be covered.

  1. Review Rejection Notice
  • Carefully examine the reasons for denial provided by the VA. This will inform the basis of your appeal.
  1. Gather Supporting Documentation
  • Collect any additional medical records, physician recommendations, or other relevant documents that support the need for community care.
  1. File an Appeal
  • Submit a formal appeal to the VA. The specific process and forms may vary, so it’s important to consult the latest VA guidelines or speak with a VA representative.
  1. Seek Assistance
  • Consider seeking help from a Veterans Service Organization (VSO), such as the DAV, Paralyzed Veterans of America, or Veterans of Foreign Wars, which can provide guidance and support throughout the appeals process.
  1. Follow Up
  • Keep track of the appeal’s progress and maintain communication with the VA to ensure your case is being reviewed in a timely manner.

Proactive and Persistent Approach

It’s important for veterans to be proactive and persistent when navigating the appeals process. The goal of the MISSION Act is to provide comprehensive care for veterans, and the appeal mechanism is in place to uphold this objective when initial decisions may not align with a veteran’s healthcare needs.

Managing Waiting Periods Under the MISSION Act

The MISSION Act, enacted in 2018, introduced provisions allowing veterans to access community care providers if they face extended wait times or travel distances for VA services. Specifically, veterans qualify for community care if they’ve been waiting over 20 days for primary or mental health care, 28 days for specialty care, or if the nearest VA facility is more than a 30-minute drive away. These standards aim to ensure timely access to care for veterans, but navigating the waiting periods effectively requires understanding and strategic planning.

  • Track Waiting Times: Veterans should closely monitor their waiting times and be proactive in requesting community care if the wait exceeds the MISSION Act thresholds.
  • Document Communication: Keeping detailed records of all communications with the VA, including dates of requests and responses, can be critical if discrepancies arise.
  • Understand Rights: Veterans should familiarize themselves with their rights under the MISSION Act, including the ability to appeal decisions or seek assistance if they encounter issues.
  • Seek Assistance: Veterans can contact VA representatives or veterans’ service organizations for help navigating the waiting periods and understanding their options.

Ensuring Timely Care Access

Effectively managing waiting periods under the MISSION Act involves being informed, organized, and assertive when necessary. Veterans should utilize all available resources and support systems to ensure they receive the care they are entitled to without delay.

Veteran Recovery Is Our Mission

Our facilities have helped thousands of veterans overcome a drug or alcohol addiction. At Orlando Recovery Center, our treatment programs offer veterans:

  • Veteran Advocates who can navigate the VA on your behalf to enter treatment faster
  • Experienced clinicians trained in military culture and trauma-informed care
  • Dual diagnosis to treat addiction and mental health disorders together  
  • EMDR, a revolutionary treatment that alleviates trauma symptoms

Effective Addiction Treatment for Veterans at Orlando Recovery Center 

For veterans grappling with addiction and co-occurring mental health disorders, the VA’s services stand ready to assist. The first step towards recovery is reaching out for help today.

Orlando Recovery Center is a proud VA Community Care Network member and is equipped to accept VA health benefits. Our Veteran Advocates are poised to assist you or a cherished veteran in navigating the VA approval process, ensuring you receive the vital help you deserve. Call us today and ask for a dedicated Veteran Advocate to assist you.


Get your life back

Recovery is possible. Begin your journey today

Call Us Now Admissions Check Insurance

What To Expect

When you call our team, you will speak to a Recovery Advocate who will answer any questions and perform a pre-assessment to determine your eligibility for treatment. If eligible, we will create a treatment plan tailored to your specific needs. If The Recovery Village is not the right fit for you or your loved one, we will help refer you to a facility that is. All calls are 100% free and confidential.

All calls are 100% free and confidential.