Yes. Orlando Recovery Center is in network with UnitedHealthcare, United Behavioral Health (UBH) and Optum for both substance use and mental health treatment. Coverage depends on your specific plan, so start with a quick benefits check.
We’re a Joint Commission–accredited treatment center for adults in Orlando. We offer medical detox, plus residential treatment and partial hospitalization (PHP) for both substance use and mental health.
Call (407) 680-1226 or verify your UnitedHealthcare or Optum benefits online. It’s free and confidential, and it doesn’t commit you to treatment.
How are UnitedHealthcare, UBH and Optum related?
UnitedHealthcare and Optum are both part of UnitedHealth Group. On many UnitedHealthcare plans, Optum manages the mental health and substance use benefits, so your card may list Optum or United Behavioral Health (UBH) as the behavioral health contact.
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Whichever name is on your card, the steps are the same: call us or send your information, and we’ll check your benefits.
Does UnitedHealthcare/Optum cover drug and alcohol rehab?
In most cases, yes, when treatment is medically necessary. Under the Affordable Care Act, substance use disorder care is an essential health benefit. Your state, your plan and the level of care you need decide the details.
At Orlando Recovery Center, your plan may help pay for:
- Medical detox. Our medical team monitors you as your body clears alcohol or drugs and provides medications to manage withdrawal symptoms when medically appropriate.
- Residential (inpatient) rehab. You live on campus and take part in daily therapy and structured treatment.
- Partial hospitalization (PHP). Treatment for most of the day, several days a week, as a step down from residential care.
Many people move through these levels in order, starting with detox and stepping down as they get stronger. Read more about UnitedHealthcare coverage for detox, inpatient rehab and PHP.
Does UnitedHealthcare/Optum cover mental health services?
Yes, we’re in network with UnitedHealthcare, UBH and Optum for mental health treatment. Depending on your plan, it may help pay for residential mental health treatment and mental health PHP at our Orlando campus.
If you’re facing substance use and a mental health condition at the same time, your care team treats both. Learn about co-occurring disorders and UnitedHealthcare mental health coverage.
UnitedHealthcare plan types
UnitedHealthcare offers different plan designs, and they handle networks differently. For example:
- Choice plans generally cover care from in-network providers only.
- Choice Plus plans cover in-network care and also include some out-of-network coverage.
- Options PPO plans keep your costs lower when you use preferred, in-network providers.
Since Orlando Recovery Center is in network, you’ll typically pay less here than at an out-of-network facility. We’ll confirm your plan’s rules when we verify your benefits.
How long will UnitedHealthcare/Optum cover treatment?
Your length of stay is based on your clinical needs and what your plan approves. Typical stays at Orlando Recovery Center:
- Medical detox: most patients stay 6 to 9 days
- Substance use residential: 14 to 21 days
- Substance use PHP: 14 to 21 days
- Mental health residential: about 21 days
- Mental health PHP: 21 to 28 days
Insurers often approve treatment a few days at a time. Our team works with your insurer during your stay, sharing progress updates so it can review whether more days are medically necessary.
What will I pay with UnitedHealthcare or Optum?
That depends on your plan, your level of care and how long treatment lasts. Federal parity law generally requires plans to treat mental health and substance use care no more restrictively than medical care, but you’ll still have your plan’s normal cost-sharing:
- Deductible: what you pay each plan year before your plan starts to pay. Many people pay toward this first.
- Copay: a flat amount for a visit, service or day of care.
- Coinsurance: your percentage of covered costs after the deductible.
- Out-of-pocket maximum: the most you’ll pay for covered in-network care in a plan year.
- Prior authorization: many plans must approve detox, residential care or PHP in advance. We check this when we verify your benefits and help with the request.
If you’re unsure what you’ll owe, ask us. We’ll explain your benefits and payment options before you decide.
How do I verify my UnitedHealthcare or Optum benefits?
- Call (407) 680-1226 or fill out our insurance form.
- Have your card ready. We’ll need the member ID, the group number and the policyholder’s name and date of birth.
- We check your benefits with your insurer. Then we explain what your plan is likely to cover, what you may owe and whether prior authorization is needed.
You can also call the behavioral health or member services number on your card. When you’re ready, here’s what to expect at admission.
Can I continue with IOP after treatment?
Yes, at our sister facility. Orlando Recovery Center doesn’t offer outpatient care or IOP. Orlando Outpatient Center in Maitland offers intensive outpatient programs (IOP) for substance use and for mental health, and mental health IOP is available in person or by telehealth.
Orlando Outpatient Center’s in-network list includes UBH/Optum for both substance use and mental health care. To confirm your UnitedHealthcare plan’s IOP benefits, call Orlando Outpatient Center at (407) 968-7717 or visit orlandooutpatient.com.
Frequently asked questions
Does UnitedHealthcare cover drug and alcohol detox at Orlando Recovery Center?
We’re in network with UnitedHealthcare, UBH and Optum for substance use treatment, including medical detox. Whether your plan covers detox, and your share of the cost, depends on your benefits and medical necessity.
Does Orlando Recovery Center accept Medicaid plans from UnitedHealthcare or Optum?
No. Orlando Recovery Center doesn’t accept Medicaid. Orlando Outpatient Center’s in-network list does include Optum Medicaid for IOP, so if you have Medicaid through Optum, call them at (407) 968-7717.
I have Oscar insurance. Can I use it here?
Yes, Orlando Recovery Center is also in network with Oscar (Optum) for substance use and mental health treatment. See our Oscar insurance page or call us to check your benefits.
Do I need prior authorization?
Many plans require it for detox, residential care or PHP. We check when we verify your benefits and help with the request.
Florida rehab that accepts UnitedHealthcare/Optum
Orlando Recovery Center is in network with UnitedHealthcare, UBH and Optum for substance use and mental health treatment. Call (407) 680-1226 or verify your insurance online to take the next step.
